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Christophe Guillarmé Paris general digital sales terms & conditions :

Preamble :

Caring to always meet the expectations of its customers to the best , SARL Guillarmé offers some of its products on this website 
The list of Christophe Guillarmé Paris products offered for online selling can be viewed on the websitewww.christopheguillarme.fr.
 

I - Scope of application : 

The general sales terms & conditions are applicable to all sales of Christophe Guillarmé Paris products concluded online (Internet) on the website www.christopheguillarme.fr. They complement legal notices & informations on website's use indicated and available for consultation on  website www.christopheguillarme.fr or by post under request.
The purpose of those general sales terms & conditions are to govern relations between: SARL Guillarmé, whose head office is located at 61 Rue de Ponthieu 75008 Paris, Registered with the RCS Paris under the number 423 947 225. SA with a capital of 80,000 euros. Hereinafter referred to as the customer - the internet user declares that he has read those general sales terms & conditions and correctly understood their meaning before placing his order.
The validation of his order therefore implies acceptance without restriction or reservation of those general sales terms & conditions.
 
In accordance with provisions of article 1369-1 of the Civil Code, those general conditions of sale can be kept by any person visiting the website www.christopheguillarme.fr by means of a computer record and can also be reproduced by the customer, by means of their printing, those general conditions of sale will apply as long as they appear on the website www.christopheguillarme.frIn the event that, after the date of their removal from www.christopheguillarme.fr website, those general conditions of sale would nevertheless remain accessible to the public via other websites or by any other means, they would however no longer be opposable to SARL Guillarmé.

II - Product availibility :

Despite all the precautions taken, the product ordered and purchased may no longer be available. Please note that we record your purchase not when placing it into basket, there the product may appear to be still available but when paying for your purchases.
If the product is unavailable, you will be immediately informed by receiving a document replacing the purchase confirmation. If therefore the payment has already been made, we undertake to reimburse as soon as possible, by bank transfer, and at the latest within one month of recording the purchase credit on our bank account. Beyond this period, you would be entitled to request the payment of interest at the French legal rate. In case of unavailability of product after placing the order & before  delivery of concerned sale , you will be informed by email or  phone of the partial delivery or cancellation of your order.
 

III - Products prices :

The price including tax of each product that the customer would like to purchase, as well as the amount of expedition fees relating to it's delivery will be communicated to the customer when connecting to the website www.christopheguillarme.fr.
In the event of a change in the VAT rate, the price will be automatically changed without further notice than the date on which the new rate becomes due. For orders exempt from VAT, the provisions of the General Tax Code will apply. Orders are payable immediately; there is therefore no discount.
In accordance with the provisions of article L.121 19 of the French Consumer Code, the customer will receive, upon delivery, for each of the products, written confirmation of the price paid detailing the price of the products and the delivery costs at customer's charge.
 

IV - Modality of purchase :

Payment of the goods is made only by Creditcard & Paypal (excluding American Express). The price to be paid is the one indicated on the website at the time of purchase, plus transport fees  which will of course be summarized in the confirmation of purchase. The Customer indicates his address, validates the basket and the total price. He provides the number of his bank card associated with the expiration date following the Paypal procedure. He finally validates his order by clicking on the "Validate" button. The sale is then concluded under precendent condition of product availability and therefore receipt of a confirmation by us which validates sale .
Essential characteristics and  price of the products mentionned in the offers relating to each of the Products are indicated on the website www.christopheguillarme.fr.
To purchase the Products, the Customer must complete and send to www.christopheguillarme.fr the order form in electronic form, following the instructions contained in website. Customer must place the Product in the appropriate "Shopping Cart" and, after viewing and accepting the amount relating toshipping costs, as well as  General Conditions, provisions relating to Privacy Policy and erms of right of withdrawal, he will have to select desired payment title and choose the purchase option.
If customer needs to correct any data insertion mistakes, appropriate modification procedure must be follow on website before sending any order. In particular, Customer has the option to change quantity of Products he wishes to purchase, by adding or cancelling one or more Products from the «Shopping Cart».
 

V - Conclusion of contract  :

Contract signed between SARL Guillarmé & Customer is considered concluded at order's time placed by  Customer – in accordance with the purchase procedure indicated on  Website & after receiving debit authorisation from company issuing credit card used by Customer for payment - reaches the address of website. The order sent by  Customer will only be enforceable against SARL Guillarmé insofar as entire purchase procedure has been carried out regularly and correctly, without any error being found by webite. SARL Guillarmé cannot be held responsible for technical malfunctions related to Customer’s Internet connection.
By placing the order with SARL Guillarmé, Customer acknowledges and declares that he has read all  informations provided to him during the purchase procedure, has correctly understood its meaning and fully accept General Conditions.
The form will be archived onwebsite’s database for the period necessary to process orders.
SARL Guillarmé will send to Customer, by e-mail, a confirmation of receipt of its order containing the information relating to the SARL Guillarmé, a summary of ordered Products as well as their price,  date of the order,  delivery costs and payment method chosen by  Customer. The instructions to be able to access on website, terms of purchase,  summary of the Conditions & Privacy Policy will also be indicated.
Customer must check as soon as possible content of confirmation of receipt of his order and immediately report to SARL Guillarmé any errors or omissions.
 

VI - Shipping & delivery:

shipping costs are at charge of Customer and appear separately on  order form. They may vary depending on  shipping methods chosen and destination of the Products.
Customer will fill in the delivery address carefully at the time of the order, and will indicate a telephone or mobile number. Neither SARL Guillarmé nor the carrier can be held responsible for an impossibility of delivery due to an inaccuracy in delivery address.
delivery of the products will take place at Customer’s address, after payment of order total amount has been registered. 
SARL Guillarmé will deliver the products ordered by simple parcel. Any deadlines communicated by SARL Guillarmé will be only indicative.
If, during  delivery, outer appearance of the package is not perfect, customer will open it in the presence of  carrier in order to check condition of the product. In case of damage to the product, customer will detail them precisely on the delivery note. Customer will make deterioration declarations by noting reservations on delivery note and by mail to the carrier concerned.
delivery of the goods must be in presence of Customer or a person designated by him at the address of consignee indicated in the order. At the time of delivery of the goods by the Courier, Customer is supposed to check:
- number of packages delivered, it must match indications of transport document.
- packaging is intact, undamaged, or wet or in any way altered, including materials used to close  package. Customer must immediately contest any damage suffered by  packaging and/or products or an error in  number of packages or non-compliance of the indications, by affixing a reserve of written control on proof of delivery. After signature of the proof of delivery, Customer will not be able to oppose any dispute on the external and internal aspect of the delivery.
In the event that SARL Guillarmé is unable to deliver ordered goods due to a sudden unavailability, even temporary, of the Products, it will inform Customer without delay and, in any case, at the latest within 30 (thirty) days by email. The sums already paid by Customer will be refunded as soon as possible and in any case no later than 30 days after receipt of the order.
 

VII - Withdrawal : 

As soon as your parcel has not been opened or, if it was inadvertently opened, that goods are still in their original packaging and blank of any use, you can at your own expense make return of your order within 7 days of receipt.
SARL Guillarmé wishes to guarantee  total satisfaction of Customer. SARL Guillarmé will fully reimburse the Products returned by Customer if they have not been endorsed, used and damaged and if they are accompanied by their invoice.
Refunds will be made in accordance with same payment methods provided for purchase.
The goods purchased can be returned within 7 (seven) days from date of delivery. Shipping costs are non-refundable.
Shipping costs relating to  return of  Products shall be borne by the Customer.
SARL Guillarmé reserves the right to refuse restitution of the Products that would not comply with conditions.
Each delivery will contain simple instructions for return of Products. Guillarmé will at the same time undertake to reimburse Customer within a maximum period of 30 days following receipt of written cancellation request.
 
Products must be returned using insured mail to be able to track shipment.
SARL Guillarmé cannot be responsible for the reimbursement of compensation for products lost following their return, stolen or damaged.
To exercise its right of withdrawal,Customer must send to the following address:
GUILLARME SARL
61, rue de Ponthieu
75008 PARIS – France
 
Written communication, with acknowledgement of receipt containing:
- the statement of his willingness to use his right of withdrawal in accordance with the article 64 of D. Lgs. 206/2005);
- Indication of the Products for which Customer wishes to exercise his right of withdrawal;
- order number issued at the time of purchase.
communication may be sent, within 7 (seven) working days, as indicated above, by registered letter with acknowledgement of receipt within 48 (48) hours.
If the Customer wishes to modify or cancel order he has purchased, he must send an email here: 
This email address is being protected from spambots. You need JavaScript enabled to view it.
 
SARL Guillarmé will do its utmost to satisfy Customer’s request. However, once the Product has been shipped order cannot be cancelled or modified until the goods shipped have been returned to the SARL Guillarmé
 

VIII - Compliance - Guarrantee : 

SARL Guillarmé guarantees the authenticity of all Products purchased on the Website. Products bearing the brand Christophe Guillarmé Paris are manufactured with materials and labor of exceptional quality

Original Products bearing the Christophe Guillarmé Paris brand are sold on the Internet almost exclusively through the Website www.christopheguillarme.fr.
All intellectual property rights such as trademarks, service marks, form marks and copyright are the exclusive property of SARL Guillarmé. Reproduction of any page or content of this Site is subject to prior written authorization by SARL Guillarmé.
 

IX - Intellectual property rights :

The brand Christophe Guillarmé Paris, as well as all figurative brands or not and more generally all other brands, illustrations, images and logos appearing on Christophe Guillarmé Paris products, their accessories or packaging, whether they are deposited or not, are and will remain the exclusive property of SARL Guillarmé . Any total or partial reproduction, modification or use of these marks, illustrations, images and logos, for any reason and on any medium whatsoever, without the express and prior consent of the SARL Guillarmé, is strictly prohibited. The same applies to any combination or conjunction with any other mark, symbol, logotype and more generally any distinctive sign intended to form a composite logo. He will be the same for all copyrights, drawings and models, patents that are the property of SARL Guillarmé.
 

X - Freight charges : 

amount of the delivery costs is indicated in the basket section and is subject to the approval of  Customer before validation of each order.
 

XI - Confidential data : 

SARL Guillarmé undertakes to use  confidential information of its Customers only when operating its website www.christopheguillarme.fr. SARL Guillarmé undertakes neither to assign nor to rent its client file. At  first request of its Customers wishing to leave SARL Guillarmé database, the latter undertakes to delete all contact details and information about Customer. SARL Guillarmé will be able to apply technical means to obtain non-personal information relating to users and intended to improve the functionality of website, for example by tracing number of visitors to website. Furthermore, SARL Guillarmé only collects personal data such as name, surname, address and e-mail address if these are voluntarily given to it by Internet user who, as soon as he is a Customer, becomes a subscriber. Collected data  in this way cannot be used for other commercial purposes than those referred to in website or that could be further developed by SARL Guillarmé. None of the information may be transferred to third parties. You have the right to access, modify, rectify or delete data concerning yourself (Article 34 of the French Data Protection Act). To exercise it you can contact SARL Guillarme and enter your login page with the indication of your email address and your password.
 

XII : Applicable law & competent Court

conditions of access to the website are governed by provisions of French law and must be interpreted in accordance with that law.
Customer accepts jurisdiction of French courts. Any action arising out of or related to conditions, navigation or use of the website will be subject to jurisdiction of the court of Paris.
 
GUILLARMÉ SARL
61, rue de Ponthieu 
75008 PARIS – France
RCS Paris 423947225
TVA FR94423947225
téléphone : 0033 1 42 25 21 41 – fax : 0033 1 72 70 33 64 – mail This email address is being protected from spambots. You need JavaScript enabled to view it.
site internet : www.christopheguillarme.fr